Branch and operations security for Canadian financial institutions
Financial institutions face threats across a wide spectrum: branch robbery, ATM attack, cash-in-transit risk, insider fraud and an unrelenting cyber adversary. Fortega designs and operates security programs for Canadian banks, credit unions, wealth managers and fintech operations that protect customers, employees and the brand — without making the branch feel hostile.
Threats facing financial institutions
Branch robbery has declined in volume but increased in violence and sophistication. Duress, verified response and evidentiary video remain non-negotiable.
ATM attacks — physical removal, deposit fraud, skimming and explosive attacks — continue to evolve and demand layered camera, sensor and monitoring response.
Insider fraud and account manipulation are detectable only when teller-area cameras, access logs and transaction data can be correlated quickly.
Ransomware and account-takeover campaigns target both core systems and the office networks that increasingly run branch infrastructure.
Fortega's financial-services approach
Branch designs cover teller areas, vault rooms, ATM lobbies and after-hours vestibules with the camera quality and retention regulators and insurers expect. Duress is wired to verified response from our Canadian monitoring centre.
Cash-handling areas, back-office and IT closets carry tighter access control with audit trails that survive an internal investigation.
On the cyber side, we segment branch, ATM and corporate networks, harden building systems and run programs aligned to OSFI guidance and customer-driven audit expectations.
Solutions for financial services
Every Fortega service is delivered by licensed Canadian technicians and backed by our 24/7 monitoring centre.
Branch & ATM video
Teller, vestibule and ATM-lobby coverage with evidentiary retention and tamper-evident logs.
Teller duress & verified response
Discreet duress devices with two-way audio and verified dispatch.
Vault & cash-handling access
Layered access control with audit trails for internal investigation support.
ATM attack monitoring
Vibration, gas and forced-entry sensors integrated with verified video monitoring.
Cyber security for FIs
Segmentation, endpoint protection, vulnerability management and incident response aligned to OSFI guidance.
24/7 Canadian monitoring
Verified alarm, duress and intrusion response by operators trained on financial-services scenarios.
Regulatory and audit alignment
Programs align with OSFI guidance (E-21, B-13), PIPEDA, provincial credit-union regulators, FINTRAC reporting needs and customer-driven cyber audit (NIST CSF, ISO 27001, SOC 2).
Camera retention, access logs and incident documentation are produced in formats internal audit, external assessors and law enforcement actually accept.
Why FIs choose Fortega
Canadian-owned, Canadian-monitored, with a single accountable team across branches, ATM fleet, back-office and corporate environments.
Cyber and physical security under one roof — important when the same network carries cameras, ATMs and core banking traffic.
Financial Services security — common questions
Answers for financial services leaders evaluating Fortega across Canada.
Ready to talk financial services security?
Speak with a Fortega advisor for a no-obligation assessment built around your industry, sites and operational rhythm.
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